Returns & Refunds

Contact hello@antbelt.com before returning any item. Include your order number, checkout email, and clear photos or video when reporting damage, a defect, or an incorrect item.

7-day arrival issue support

Report shipping damage, an incorrect or missing item, a failure to power on, or another apparent manufacturing defect within 7 days after delivery for priority review. After confirmation, AntBelt may provide troubleshooting, replacement parts, repair, replacement, return, or refund as appropriate. This reporting period does not reduce applicable statutory rights or the one-year limited hardware warranty.

Before fulfillment

Preorder cancellation requests are reviewed according to order status. Contact us as early as possible; orders already in processing, production allocation, or fulfillment preparation may be subject to the conditions in our formal refund policy.

After delivery

Items must be returned in the condition required by our policy and with authorization from AntBelt. Eligibility, return shipping responsibility, refund timing, and regional statutory rights vary by reason and destination.

Read the complete and controlling Refund Policy before ordering or requesting a return.