Shipping & Delivery

This policy applies to products purchased directly from the AntBelt online store. Delivery time is the order processing time plus the carrier transit time.

Shipping destinations and carriers

AntBelt ships to eligible destinations shown at checkout. Orders may be shipped by DHL, FedEx, UPS, or another tracked carrier selected according to the destination, product type, package size, and service availability. If checkout does not offer a rate for your address, contact hello@antbelt.com before ordering.

In-stock products

In-stock products are normally processed within 2–3 business days after payment is confirmed. Carrier transit is normally 5–14 business days for most supported destinations and may take 7–20 business days for remote areas or destinations requiring additional customs processing. Business days exclude weekends and public holidays.

These are estimates rather than guarantees. Promotions, payment review, address checks, carrier capacity, customs, weather, and other circumstances outside our reasonable control may extend processing or delivery.

Pre-order products

Pre-order products follow the estimated dispatch timing shown on the applicable product page. AntBelt G1 phased shipments are planned to begin in August 2026 and continue in batches, subject to final validation, quality control, packaging, regional compliance, logistics readiness, and production capacity. Any in-stock estimate above does not replace the stated pre-order schedule.

Shipping charges

Shipping is displayed and charged before payment. Machine orders are currently charged US$24.90 shipping where that checkout rate is available. Physical accessory orders are charged US$9.90 shipping per accessory order. The live checkout is the final confirmation of the product, selected accessories, shipping charge, and applicable taxes.

AntBelt does not request a separate mandatory shipping payment after checkout unless the customer requests and approves a material change to the order or delivery service.

Taxes, duties, and customs

Import duties, VAT, sales taxes, tariffs, customs brokerage, remote-area fees, and local handling charges are not included unless checkout clearly states otherwise. Customers are responsible for destination charges and for providing information reasonably required by the carrier or customs authority.

Addresses, tracking, and delivery issues

Enter a complete and accurate recipient name, delivery address, email address, and telephone number at checkout. Contact hello@antbelt.com promptly if an address must be corrected. Address changes may not be possible after fulfillment begins, and additional carrier costs caused by an approved address change may be charged to the customer.

Tracking information is provided after dispatch when supported by the selected carrier. If a package is damaged, incomplete, marked delivered but not received, or appears lost, keep the packaging and contact us with the order number, photos, and available carrier information so we can investigate.

Restricted or delayed delivery

Laser products, batteries, modules, or other items may be unavailable in some destinations because of certification, carrier, customs, sanctions, or local-law restrictions. We may cancel and refund an unfulfillable order. AntBelt is not responsible for delays caused by incorrect recipient information, refused delivery, missed carrier or customs requests, remote-area limitations, public holidays, severe weather, transportation interruptions, government action, or other events outside our reasonable control.

Questions about delivery: hello@antbelt.com.